求一个亚马逊完整申诉模版,谢谢各位大佬!
亚马逊产品瑕疵申诉,求完整的申诉模板,需要的申诉材料。话术:Hello, Amazon Services
This ASIN XXXXXXX was misjudged as a restricted product before
and it has been reinstating now, but the inventory status has been
marked as defective products. Please help cancel the mark of status
and change them to available for sale.
Product Name:
ASIN
FNSKU:
SKU:
We sincerely appreciate everything you do for our business and we willcontinue to improve and be a professional seller on Amazon. lf you
need more information to view our account, please let us know and wewill provide the information as soon as possible.Hopefully we can sell it on Amazon soon
需要准备的材料:
1.我们修改了标题、图片、A+、五点,目前页面已经更新完毕。能够让买家更了解产品,防止因为页面信息不全误以为产品有问题。
2.全年发票,反应365天销量。可以补开,可以提供收据和采购合同。但至少有一是张发票(可以挑发货少的时候开一张或者补开)。
3.供应商信息做成PDF,需要网址、电话、地址、网址截图。
4.品牌证书或授权书。
5.营业执照。
6.商品页面修改前后的对比图,每个修改都要一张对比图。
7.对买家之声的投诉的订单退款的截图,以及和他们在后台沟通的截图(类似说很抱歉让你不满意,需不需要发送个新的再尝试下。)
8.和卖家支持的客服确认详情页面已经更新的截图。
9.产品六面图
10.产品包装实拍(带UPC)
11.产品六面实拍图
还需要申诉模版吗?
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